A helping voice to consumers.

I have tried to make my voice heard through this blog on some issues to do with the quality of service and poor attention to the customer in Barbados, based on my own and others' experience. It's obvious that a lot of people are tired with what they find on the ground, or better said, "behind the counter" in Barbados, when it comes to service. Some even talk constantly about Barbados' cohort of business prevention operatives (BPOs). That is a sad indictment of an economy that has to build on service, because it has no manufacturing base work talking about, and can only move ahead by the quality and efficiency of how it deals with people and their needs for services.

Now, through a new blog, consumers can at least air in detail some of their grievances. Barbados Consumers Watch is trying to serve that purpose. It's only been in existence a few weeks so it's far too early to know if it is being effective, but it's an opening, and from that doorways to better service can open widely. If you have a consumer issue, I would encourage you to share it with that blog, positive or negative.